Policies

SHIPPING:

 Orders comes in our eco-friendly box & ships from Puerto Rico via USPS within one to seven business days.

 

FREE SHIPPING ON ALL ORDERS FROM $120 + 

 

(US Shipping):

 All orders ship with tracking number via USPS

  • (Standard shipping) $4.95 with 5 to 8 business days of transit time
  • (Priority shipping) $12 with 3 to 4 business days of transit time
  •  (Priority shipping Express) $32 with 1 to 2 business days transit time 

*Shipping rates are calculated by weight and are offered at checkout*

 

(International Shipping):

 All international orders ship via USPS

  •  (Standard International shipping) $30 with 6 to 12 business days of transit time
  •  (Priority Express International shipping) $64 with 1 to 2 business days transit time 

Please Note: All International orders only receive tracking while in the US. Once the package has departed the US tracking is no longer updated as per USPS policy. 

*Shipping rates are calculated by weight and are offered at checkout*

 

 

Shipping Policy

 Once an order has been shipped, we are no longer responsible.

  •  We do not offer refunds for packages that are lost, stuck or in transit.
  • Once an order is ready for shipment, a notification will be sent to the email provided with tracking information.
  • Please remain up to date on tracking to ensure acceptance of delivery.
  • If a package is sent back to us due to an incorrect mailing address, the buyer is responsible for arranging re-shipment and for paying any fees associated with shipping or handling.

 

Returns, Exchanges and Order Cancellations

 All sales are final. We currently do not offer returns, exchanges or cancellations for any reason.

 

 If you have any concerns about your order, please contact us via email at info@uchujewelry.com